Scottish Marketing Summit 2026

Ticket Holder Terms & Conditions

Last updated: 13th August 2026
These Terms & Conditions were updated on 13 August 2026 to clarify our Attendance & Code of Conduct provisions.

These Terms & Conditions apply to all ticket holders attending the Scottish Marketing Summit 2026 (“the Event”).

By purchasing a ticket and/or attending the Event, you agree to be bound by these Terms & Conditions.

1. The Organiser

The Scottish Marketing Summit 2026 (“SMS26”) is organised by Socially Creative, trading as Scottish Marketing Summit (“the Organiser”, “we”, “us”).

The business is registered in Sheffield, United Kingdom.

2. Event Details

Event name: Scottish Marketing Summit 2026

Date: 29th October 2026

Venue: Hampden Stadium, Glasgow

Format: In-person only

Event details are correct at the time of publishing but may be subject to change where reasonably required.

3. Tickets & Entry

A valid ticket is required for entry to the Event.

Tickets are issued to a named individual only.

Tickets must be purchased via official Scottish Marketing Summit sales channels.

Entry may be refused if the ticket holder cannot be verified.

4. No Refunds & No Transfers

All ticket sales are final.

Tickets are non-refundable under any circumstances.

Tickets are non-transferable and may not be resold, gifted, exchanged, or reassigned.

This applies to all ticket types, including early-bird, VIP, discounted, or promotional tickets.

By purchasing a ticket, you accept and agree to this policy in full.

5. Event Changes

The Organiser reserves the right to make reasonable changes to:

The Event schedule or timings

Speakers or session content

The Event venue within the same city

The Event format where required

Such changes do not entitle ticket holders to a refund or transfer.

6. Force Majeure

The Organiser shall not be liable for cancellation, delay, or changes to the Event caused by circumstances beyond reasonable control, including but not limited to:

Acts of God

Government restrictions or guidance

Public health emergencies

Venue unavailability

Travel disruption

In such circumstances, the Organiser may reschedule the Event or provide alternative arrangements at its discretion.

7. Attendance & Conduct - For the purposes of this Code of Conduct, these standards apply to everyone attending, working at or participating in the Event, including ticket holders, attendees, speakers, sponsors, exhibitors, partners, suppliers, contractors, staff and volunteers.

Scottish Marketing Summit is committed to providing a professional, welcoming and respectful environment for everyone attending or participating in the Event.

All ticket holders are expected to behave respectfully and professionally towards fellow attendees, speakers, sponsors, exhibitors, venue staff, suppliers and members of the Scottish Marketing Summit team.

The Organiser does not tolerate harassment, intimidation, threatening or abusive behaviour, hate speech, or unlawful discrimination. This includes unlawful discrimination relating to protected characteristics under the Equality Act 2010, including age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

Attendees are welcome to hold their own personal views, beliefs and opinions. The personal views, beliefs or opinions of any attendee, speaker, sponsor, exhibitor, partner or other participant are their own and should not be interpreted as representing or being endorsed by Scottish Marketing Summit.

The Organiser reserves the right to take appropriate action where an individual's conduct:

- constitutes harassment, intimidation, hate speech or unlawful discrimination;

- is threatening, abusive or deliberately disruptive;

- creates a genuine concern for the safety or wellbeing of others;

- materially disrupts the Event or prevents others from participating;

- breaches venue rules; or

- fails to comply with reasonable instructions given by the Organiser, venue staff or security personnel.

Depending on the circumstances, action may include asking an individual to stop the behaviour, refusing entry, or requiring the individual to leave the Event.

Where there is an immediate or serious safety concern, the Organiser may also refer the matter to venue security or the relevant authorities.

Any attendee who is refused entry or removed from the Event as a result of a serious breach of this Code of Conduct will not be entitled to a refund.

If you experience or witness behaviour during the Event that you believe breaches this Code of Conduct, please report it to a member of the Scottish Marketing Summit team or venue staff as soon as reasonably possible.

8. Photography, Filming & Media

The Event will be photographed, filmed, and recorded.

By attending SMS26, you grant the Organiser the unrestricted right to use your image, voice, and likeness captured during the Event for:

Marketing and promotional materials

Social media content

Website and email marketing

Future Scottish Marketing Summit promotions

There is no opt-out from this clause.

9. Intellectual Property & Recording

All Event content, including talks, presentations, recordings, slides, and digital resources, is protected by copyright.

Ticket holders may not record, reproduce, distribute, share, or sell Event content without prior written consent.

Any digital resources provided are for personal use only.

10. Personal Property & Equipment

Attendees are responsible for their own personal property, including laptops, cameras, and equipment.

The Organiser accepts no responsibility for loss, damage, or theft of personal items during the Event.

11. Liability

Attendance at the Event is at your own risk.

To the fullest extent permitted by law:

The Organiser accepts no responsibility for injury, loss, damage, or theft during the Event.

The Organiser’s total liability shall not exceed the value of the ticket purchased.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, or any liability that cannot be excluded by law.

12. Data & Communications

Personal data is processed in accordance with UK GDPR and the Scottish Marketing Summit Privacy Policy.

By purchasing a ticket, you agree to receive Event-related communications. You may unsubscribe from marketing communications at any time.

13. Governing Law

These Terms & Conditions are governed by the laws of Scotland.

Any disputes arising in connection with the Event shall be subject to the exclusive jurisdiction of the Scottish courts.

14. Acceptance of Terms

By purchasing a ticket and/or attending the Scottish Marketing Summit 2026, you confirm that you have read, understood, and agreed to these Terms & Conditions in full.